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Whiteman Edge Medical & Dental Centre
Nurse Talking to Patient

FAQ

Answers to Your Questions

  • What is a mixed billing medical practice?
    At Whiteman Edge Medical Centre, Mix Billing means GP consultations are bulk billed for patients under 16 and over 65 who have a valid pension card. Any other age group with or without a pension card will incur a GAP fee for consultations. Certain services like Mental Health Care Plans, Chronic Disease Management Plans, Health Assessments and COVID vaccinations are bulk billed for everyone.
  • What are your consultation fees?
    Our current consultation fees are as follows: Brief Consultation: $40 Standard Consultation: $80 Long Consultation: $130 Extended Consultation: Please contact our reception staff. These fees apply during weekdays. For consultations during weekends or after hours, please inquire with our receptionists for more information. Practice Holds the right to change above fees at anytime. Please confirm the latest consult fees with our friendly reception.
  • New Patient Information
    As a new patient, please arrive 15 minutes prior to your appointment with your Medicare Card and Health Care or Concession Card. You will be pre-registered over the phone, but paperwork completion is required at the appointment.
  • How can I have medical care when the practice is closed?
    You can call: Night Doctor on 1300 644 483 for a home visit. For urgent medical conditions you can visit St John Of God Midland Public Hospital Emergency Department which is located at 1 Clayton Street, Midland.
  • What if I cannot attend my consultation?
    If you are unable to attend your appointment, please notify us at least 24 hours in advance. Late cancellations or failure to attend may result in a cancellation fee of $40 for GP consultations and $150 for dentist appointments.
  • Does your dental clinic accept private health cards?
    Yes, our dental clinic accepts most major private health funds. Please inquire with our receptionists for specific details.
  • Do you offer bulk-billing services for pathology tests?
    Yes, we provide superb bulk-billing services for all Medicare-rebatable test items through our Pathology Collection Centre, operated by Clinipath Pathology. This ensures that you can access necessary tests without any out-of-pocket costs for Medicare-eligible items.
  • Health Assessments, Care Plans, and Vaccinations
    We provide bulk billing for Health Assessments, Chronic Disease Management Plans, COVID vaccinations, and flu vaccinations for eligible patients.
  • What should I do if I have concerns about the costs?
    If you have any concerns or questions regarding the costs of surgery or dressings, please do not hesitate to speak with our reception staff. They are available to provide further clarification and assistance with any financial inquiries you may have related to your treatment.
  • Whiteman Edge Medical & Dental Center is Proud to Partner with AGPAL
    At Whiteman Edge Medical & Dental Center, we take pride in our commitment to excellence in healthcare. We are honored to partner with Australian General Practice Accreditation Limited (AGPAL), a trusted organization since 1997, renowned for accrediting and improving standards across Australia's healthcare sector. Together with AGPAL, we uphold rigorous accreditation and quality improvement practices, ensuring top-notch care for our patients and communities. Trust Whiteman Edge to deliver superior medical and dental services with AGPAL's seal of excellence.
  • Which insurance providers do you work with?
    We are proud to be preferred providers for several leading insurance companies, ensuring you receive optimal coverage and benefits for your healthcare needs. Specifically, we partner with HBF, CBHS, HIF, and NIB, all reputable names in the insurance industry.
  • Contact Information
    For further inquiries or to schedule an appointment, please contact: Whiteman Edge Medical Center Address: Shops 1-3, 100 Everglades Avenue, Brabham WA 6055 Tel: (08) 6388 4550 Fax: (08) 6118 4366 Email: dental@wemd.com.au / medical@wemd.com.au
  • What is Digital Dentistry?
    Digital Dentistry at Whiteman Edge Dental integrates advanced technologies such as Intraoral Scanners and Digital Radiography for precise treatment planning and execution. Laser Dentistry is also utilized for minimally invasive procedures.
  • What treatments are included in General Dentistry?
    Our General Dentistry services cover comprehensive care including dental exams, professional cleanings, dental sealants for prevention, root canal therapy, and tooth extractions as needed.
  • What Cosmetic Dentistry options do you offer?
    Enhance your smile with Teeth Whitening, Porcelain Veneers for correcting imperfections, and Dental Crowns to restore and strengthen teeth aesthetically.
  • What does Restorative Dentistry involve?
    Restorative Dentistry at Whiteman Edge Dental includes Dental Fillings, Inlays and Onlays, Dental Bridges, Dental Implants for tooth replacement, and Full or Partial Dentures
  • How does Laser Dentistry benefit patients and what procedures is it used for?
    Our Soft Tissue Laser is used for procedures like Frenectomy, Periodontal Therapy, and Cosmetic Gum Recontouring, offering minimal discomfort, reduced bleeding, and faster healing. Benefits of Laser Dentistry: High accuracy Minimal need for sutures Little or no anesthesia Preservation of healthy tissue Reduced bleeding and infection Stimulates tissue growth Less postoperative pain Common Procedures Using Laser Dentistry: Frenectomy & frenotomy Uncovering dental implants Tissue biopsies Periodontal therapy Treating ulcers or cold sores Pain relief from tissue irritations Cosmetic gum recontouring Soft tissue crown lengthening Flap surgery Controlling bleeding Draining oral abscesses Exposing impacted teeth Removing oral tumors
  • What can I expect from Invisalign treatment?
    Invisalign provides clear aligners to straighten teeth discreetly and comfortably, custom-made for effective results without traditional braces. Invisalign uses a series of clear, custom-made aligners to gradually straighten teeth. Suitable for both upper and lower teeth, it addresses a variety of orthodontic issues, from simple to complex. Our dental team will take a 3D scan of your teeth and discuss if Invisalign is right for you, including the process and financing options. You’ll receive a series of aligners to wear for about two weeks each, applying gentle pressure to shift your teeth. Wear them up to 22 hours a day, removing them only to eat, drink, and brush. Advantages of Invisalign include: Comfortable medical-grade plastic aligners that don’t irritate gums Easy removal for eating, drinking, and maintaining oral hygiene Practically invisible appearance Shorter treatment times compared to metal braces No risk of broken wires Ability to enjoy all foods without worry Invisalign effectively corrects overbites, underbites, crossbites, misaligned teeth, gaps, and crowded teeth. Once treatment is complete, we’ll recommend retainers to maintain your new smile.
  • What are Dental Appliances & Guards used for?
    We offer custom-made solutions such as Occlusal Splints, Sports Mouth Guards, and devices for Sleep Apnea to protect teeth and improve oral health.
  • Do you provide Sedation Dentistry?
    Yes, we offer dental sedation for patients with anxiety or fear of dental visits. This helps ensure they receive essential dental work and routine checkups to maintain a healthy smile. Sedation is also useful for those needing multiple procedures in fewer visits. Sedation dentistry provides a relaxing, anxiety-free experience: Oral Conscious Sedation: Take a prescription medication before your visit, remaining alert but relaxed. Arrange transportation with a friend or family member as the sedative can make you feel woozy. IV Sedation: Receive sedative medication directly into a vein for deep relaxation. You may lightly doze off during treatment, ensuring a comfortable experience. We closely monitor sedated patients for safety and comfort.
  • Do you provide financing options for dental treatments?
    Yes, we offer financing plans to help patients manage the cost of treatments. Our team can discuss flexible payment options that fit your budget and dental care needs.
  • How often should I schedule routine dental exams and cleanings?
    We recommend scheduling dental exams and cleanings every six months to maintain optimal oral health and detect any potential issues early.
  • What should I do in a dental emergency?
    In a dental emergency, it is important to remain calm and act quickly. If you handle the issue promptly, there is a real possibility of saving your tooth! Here are a few scenarios you may be experiencing and the steps you can take to salvage your tooth and oral health. If You Lose a Tooth If your tooth is knocked out as a result of trauma, it is important to immediately locate the tooth if possible. Pick up the tooth by the crown, or the white outer part you typically see when you smile. If necessary, rinse the tooth in warm water, but do not remove any tissue or scrub the tooth. Finally, store the tooth in milk or gently return the tooth to its place, and make your way to one of our offices within the hour for the best chance of having it returned to the socket correctly. If you Lost a Filling or Crown It is very important that you do not use glue or other temporary measures to put your device back in place. Call our offices to have your crown or filling restored promptly. If you experience pain, we recommend using over-the-counter pain medication to manage these symptoms. If you have a Toothache The first thing you can do is to swish warm water in your mouth or floss in order to dislodge any food particles that could be causing pain. If this isn’t successful, or you can see damage or swelling in the tissues of your mouth, schedule an appointment with one of our offices. Hold a cold compress to the outside of your cheek in order to numb any sites of pain while you wait for your appointment. You can also take over-the-counter pain medication, but do not apply any medication directly onto the site. If you have an Abscess An abscess is a very serious condition that should be addressed immediately. Otherwise, there is the possibility that infection could spread to other parts of the body. Call one of our offices immediately if you have an abscess. You can rinse with a mild salt water solution to manage pain in the meantime. For more information or to schedule an appointment, please contact us: Telephone: (08) 6388 4550 Email: dental@wemd.com.au
  • What is involved in a Child Health Assessment?
    A Child Health Assessment includes thorough checks of growth and development, nutrition, and general health to ensure your child is thriving.
  • What types of injections and infusions are offered at your clinic?
    At our clinic, we offer a variety of injections and infusions to address different health needs: Allergy Desensitisation injection: Used to desensitise the immune system to allergens. Depo injection: Provides contraceptive protection for up to three months. Iron infusion: Administered intravenously to treat iron deficiency anemia. Venesection for Hemochromatosis management: Involves removing blood to reduce excess iron levels. Injections for autoimmune disorders: Includes medications to suppress immune responses. Travel vaccination: Provides protection against diseases prevalent in specific regions or countries. If you have specific questions about any of these treatments or would like to learn more about their benefits and potential side effects, please consult with our healthcare providers for personalised information.
  • What is involved in an iron infusion?
    An iron infusion is a procedure where iron is delivered directly into the bloodstream to treat iron deficiency anemia when oral iron supplements are ineffective or not tolerated.
  • How are skin cancer checks conducted?
    Our experienced doctors perform thorough skin examinations to detect any suspicious lesions or skin cancers early.
  • What is involved in a general men's health check?
    A general health check for men includes screenings for common health issues such as blood pressure, cholesterol levels, and prostate health.
  • How do you support patients with anxiety and depression?
    We provide assessments, counseling, and if necessary, medication management to help patients manage and overcome anxiety and depression.
  • What does your weight loss management program involve?
    Our program includes a multi-disciplinary approach with dietitians, exercise physiologists, and psychologists to support sustainable weight loss and lifestyle changes.
  • How does Physiotherapist care help with musculoskeletal pain?
    Physiotherapist can help with different type if musculoskeletal pain as well as soft tissue problems, improve your mobility, joint pains and your overall health.
  • Do you offer pathology services on-site?
    Yes, our pathology collection centre offers bulk-billing for Medicare-rebatable items, providing convenient access to diagnostic testing.
  • Are there costs associated with surgery and dressings at your clinic?
    There may be costs involved for consumables used during surgical procedures and dressings. It is advisable to inquire about any potential out-of-pocket expenses with the doctor or nurse before undergoing a procedure.
  • How can I find out about the costs before my procedure?
    Prior to any surgical procedure or dressing change, we recommend discussing potential costs with our reception staff. They can provide details and any associated fees that may apply. Contact Information Whiteman Edge Medical Center, Shops 1-3, 100 Everglades Avenue, Brabham WA 6055 Telephone: (08) 6388 4550 Fax: (08) 6118 4366 Dental: dental@wemd.com.au Medical: medical@wemd.com.au
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